Job Type: Permanent
Job Reference Number: BH1268
  • Exeter, Devon
  • DOE, £25,000 - £30,000
  • 2021-10-07

Job Description

Do you have a strong background in delivering exceptional service to customers? Do you have experience in handling claims within a Commercial Insurance Brokerage?

My client is a highly reputable insurance business based in the Exeter area looking to expand their team further. They are seeking a Claims Handler to join their buoyant and professional team on a full time, permanent basis. The salary is competitive dependent on qualifications and experience. Benefits include full support in obtaining professional qualifications and pension.

Main duties include;

  • Notify insurers of new claims
  • Provide exceptional support to customers ensuring a high level of service
  • Input new claims onto the system
  • Continuously update claims records on the system
  • Continuously update claim records on the system including risk screens
  • Maintain comprehensive diary system to monitor claims progress
  • Ensure all actions are clearly recorded in the file notes

The successful candidate must have:

  • Excellent customer care skills
  • Claims experience in a Commercial Insurance environment
  • Excellent administration skills
  • Good interpersonal and communication skills
  • Ability to manage personal workload and meet deadlines
  • Ability to work closely and flexibly with other team members
  • Demonstrate a high level of professionalism, integrity and commitment
  • Ownership of own continuing professional development
  • Knowledge of Microsoft Word and Excel

Cert CII is desirable but not essential. This would suit an individual who has dealt with Commercial Insurance in a previous role.

For the right individual, part time hours of minimum 3-4 days would be considered.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.