Job Type: Permanent
Job Reference Number: BH1011
  • Croydon
  • £18,000 - £23,000
  • 2021-10-31

Job Description

Our client is a well established general insurance broker offering a range of insurance solutions to customers. They pride themselves on the service they offer and are very customer focused. They have a friendly and supportive culture and offer professional development and training.

We have an exciting opportunity for a Customer Service Adviser to join the team in the Sutton area. This is a full time, permanent role with competitive salary and benefits on offer. They offer modern office facilities, flexible working and a competitive pension.

The duties of the role;

  • Provide advice and excellent service to existing customers.
  • Respond to all customer enquiries
  • Record and maintain accurate policyholder information
  • Maximise renewal retention
  • Maintain a thorough working knowledge of policy terms and conditions

The successful candidate must have;

  • Previous customer service experience (1 year experience)
  • Insurance knowledge or product knowledge advisable
  • Ability to meet performance targets
  • Excellent customer service skills
  • High attention to detail
  • Proactive approach to work
  • Excellent time management skills
  • Confident handling inbound and outbound communications

In return you can expect a competitive package, full investment in your professional development and future career opportunities.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.