Job Type: Permanent
Job Reference Number: BH1110
  • Poole
  • DOE
  • 2021-06-30

Job Description

Have you started a career in Insurance and are now ready to take the next step in your career?

My client is a highly reputable, leading insurance broker that are looking to expand their team further. They are seeking a Claims Handler to join their buoyant and professional team based in Poole on a full time, permanent basis.  The salary is dependent on qualifications and experience. Benefits include full support in obtaining professional qualifications and pension.

Main duties include;

  • Notify insurers of new claims
  • Provide exceptional support to customers ensuring a high level of service
  • Input new claims onto the system
  • Continuously update claims records on the system
  • Continuously update claim records on the system including risk screens
  • Maintain comprehensive diary system to monitor claims progress
  • Ensure all actions are clearly recorded in the file notes
  • Deal with correspondence quickly to avoid any delay in settlement of a claim
  • Ensure full settlement details are received before bringing files to a close
  • Deal with repudiated claims and understanding why they have been repudiated
  • Attending some visits to sites/clients with allocated Account Executive

The successful candidate must have:

  • Some experience within insurance
  • Excellent interpersonal and communication skills
  • Ability to manage personal workload and meet deadlines
  • Ability to work closely and flexibly with other team members
  • Ability to follow clear instructions to carry out given tasks
  • Demonstrate a high level of professionalism, integrity and commitment
  • Knowledge of Microsoft Word and Excel


​​​​​​​Elite Staffing Solutions are acting as an Employment Agency on this vacancy.